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HomeIntegrations › Connect Cashfree to WhatsApp
WhatsApp API · Cashfree Integration · WA.Expert

💰 Connect Cashfree to WhatsApp
Connect Cashfree to WhatsApp API

Cashfree is one of India's largest payment gateways, used for payout automation, subscription billing, and high-volume D2C checkout. Connecting Cashfree to WA.Expert enables WhatsApp payment confirmations, payout alerts, failed payment recovery, and dynamic payment link delivery, covering both inbound and outbound payment flows.

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What you can automate

What this integration enables

✅ Payment confirmation

Cashfree payment.success → instant WhatsApp receipt with amount, order details, and transaction reference.

💸 Payout confirmation

Cashfree payout (vendor/partner payment) → WhatsApp confirmation to recipient. Replaces bank transfer email notifications.

❌ Payment failure recovery

payment.failed → WhatsApp with fresh Cashfree payment link. Recovers 20–35% of failed checkout attempts.

📋 Subscription billing alerts

Cashfree subscription charge → WhatsApp receipt. Subscription failed → WhatsApp with payment update link.

🏦 Settlement notifications

Daily settlement credited → WhatsApp summary to finance team. Revenue reporting automation.

🔗 Dynamic payment links

WA.Expert + Cashfree API: generate unique payment link per customer, embed in WhatsApp template URL button.

Setup guide

How to connect Cashfree to WA.Expert

// WA.Expert: send Cashfree payment link template { "to": "919820XXXXXX", "template_name": "payment_request", "variables": ["Priya", "₹2,499"], "buttons": [{ "type": "url", "text": "💳 Pay Now", "url": "https://payments.cashfree.com/forms/inv-4821" }] }
FAQ

Common questions

What makes Cashfree different from Razorpay for WhatsApp integration?
Both integrate with WA.Expert via webhooks in the same way. Cashfree has stronger payout API capabilities, better for marketplaces and platforms paying out to multiple parties. Razorpay has a broader financial product ecosystem (loans, current account, payroll). For simple payment confirmation, either works equally well with WA.Expert.
How do I handle Cashfree subscription billing via WhatsApp?
Cashfree fires webhook events for SUBSCRIPTION_PAYMENT_SUCCESS, SUBSCRIPTION_PAYMENT_FAILED, and SUBSCRIPTION_CANCELLED. Map each to a WA.Expert template: success → receipt, failed → update payment method link, cancelled → win-back offer. Complete subscription lifecycle communication via WhatsApp.
Can I generate personalised Cashfree payment links automatically?
Yes, use Cashfree's Payment Links API (POST /pg/links) to generate a unique link per customer with their specific amount and description. WA.Expert sends this as a URL button in the WhatsApp template. The customer gets a personalised payment page pre-filled with their order details.

Razorpay WhatsApp Integration

Razorpay webhook. India's most popular payment gateway.

Read →

WhatsApp Flows for Payment Collection

Collect payments inside WhatsApp Flows: Cashfree + UPI.

Read →

UPI Payment Collection Guide

All UPI methods via WhatsApp: GPay, PhonePe, BHIM.

Read →

Connect Cashfree to WhatsApp via WA.Expert

Payment confirmations, payout alerts, failure recovery, both inbound and outbound payment flows automated.

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