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HomeHelp & DocsBot Builder › Lock or unlock a bot flow
Bot Builder

Lock or unlock a bot flow

Lock a bot flow or automation to prevent accidental edits by yourself or your team. A locked flow can still run normally — locking only blocks changes to its structure, not its operation. Unlocking requires email OTP verification, so a lock can't be bypassed casually.

Lock a flow

1
Go to your Bot Flow or Workflow list.
2
In the Actions column, click the three dots.
3
Select Lock Workflow.
4
Enter any email ID — it doesn't need to be linked to the account.
5
Click to receive an OTP, then open that inbox and copy the code.
6
Paste the OTP and click Verify OTP. The flow is now locked.

Unlock a flow

1
Click Unlock Bot Flow.
2
Enter the same email ID used to lock it.
3
Receive the OTP, paste it, and click Verify OTP.
OTP expires in 5 minutes

Have the email inbox open and ready before you request the OTP for either locking or unlocking — the code expires quickly.

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