Connecting Shopify links your store's products and orders to WA.Expert, so you can sync your catalogue and trigger WhatsApp messages on Shopify events like a new order or an abandoned cart.
What you get
Sync products from Shopify, and use automations to message customers when an order is placed, send a tracking link, or recover an abandoned cart. The order-event automations are built in the Automation Builder.
Step 1: Get your Shopify access token
1
In your Shopify admin, go to Apps → Apps and sales channel settings.
2
Click Develop apps, then create a new app and give it a name (e.g., "Automations").
3
Click Configure Admin API scopes and enable these permissions:
Write and read draft orders · Write and read customers · Write and read order edits · Write and read orders · Write product feeds · Read/write product listings · Read/write products · Write and read inventory
4
Save the changes, go to Configuration → API credentials, and click Install app.
5
Copy the generated access token.
Step 2: Connect the store in WA.Expert
1
Go to the storefront section, click Shopify Store, then Connect Store.
2
Enter your Shopify store domain (your myshopify.com domain) and paste the access token.
3
Click Next — the system validates your access token.
4
Name the store and click Create to complete the connection.
See the automation recipes
The Automation Builder docs cover the exact Shopify webhook flows: new order notification, tracking link, and abandoned cart recovery.
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