Connect Facebook Lead Ads — WA.Expert Help

Facebook and Instagram Lead Ads collect a customer's details inside the ad. Connecting them to WA.Expert means each lead triggers an instant WhatsApp follow-up while interest is high.

Step 1: Create the connection

Go to Lead Source and select Facebook Lead Ads.

Click Create Connection, then Connect with Facebook.

Click Save, then Got It.

Step 2: Select your page and form

Choose your Facebook Page.

Select the Lead Form.

Click Finish Setup.

Step 3: Map the fields

Go to the installed connection, open Field Mapping, and map form fields like Name, Email, and Phone to your CRM fields.

Optional: webhook and logs

Configure a webhook for real-time notifications instead of waiting for the next sync. Check the Logs section any time to see lead data, sync status, and errors.

Speed matters most here

Lead-ad customers expect a fast reply. An automated WhatsApp greeting within seconds dramatically improves your chances compared with calling hours later.

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