Day 1 is assigned to a specific date by the WSP team based on your batch start date.
📅 Check your confirmation email for your full task schedule.
Haven't received it? Email hello@wa.expert and we'll sort it out quickly.
📅 Week 1 · Monday
day-01
What is WA.Expert?.
Today you'll learn: what WA.Expert is and why businesses pay for it — explained so clearly you could teach it to your parents by tonight.
⏱ ~20 mins
📖 Read + Quiz + Submit
✅ Need 3/5 to unlock
🔒 Saturday only
Week
Week 2 of 8
Day
1 of 14
Program
2-Week Program
📖 Read This First — About 8 Minutes
12 days of technical foundations. This assessment is your proof.
Month 1 complete. Platform architecture, chatbot design, Team Inbox configuration, CRM lifecycle, template strategy, WhatsApp Flows, AI prompt engineering, webhook fundamentals, HTTP API basics, Shopify integration, and Google Sheets integration. Today is your comprehensive assessment — no new content, just application.
This assessment requires you to apply knowledge across all topics simultaneously — not just recall individual facts. It simulates what a real implementation project requires: making multiple correct decisions at once for a specific client.
🎓
Think of this as the practical exam after 11 days of theory. A doctor doesn't just memorise anatomy — at some point they are tested on applying it. Today you demonstrate that you can apply everything from Month 1 to a real implementation scenario. This is what separates 2-Month Program graduates from everyone else.
🏗️
Architecture + configuration
Platform layers, Team Inbox setup, CRM lifecycle design, tag taxonomy. Can you configure WA.Expert correctly from scratch for a new client?
🤖
Chatbot + Flow design
Decision trees, fallbacks, escalation triggers, Flow vs chatbot choice, AI system prompts. Can you design the right tool for the right use case?
📝
Template strategy
Template categories, approval reasoning, rejection prevention. Can you write templates that pass Meta review first time?
⚙️
Integration architecture
Webhooks, API endpoints, Shopify integration, Google Sheets. Can you design a complete integration stack for a client?
🏅 Month 2 begins Monday. Month 2 shifts from technical foundations to advanced implementation — industry deep dives, campaign strategy, competitive positioning, client onboarding, expert proposals, and the final project. Month 1 built the technical foundation. Month 2 builds the expert capability.
💡
Read the reference page below before taking the quiz.
New e-commerce client: Shopify store, 3 support agents, 25% COD rate, wants chatbot + bulk campaigns. Map to correct WA.Expert layers.
A
Everything is in Layer 2
B
L1: Meta API + Shopify webhooks. L2: Chatbot + Team Inbox + Bulk. L3: CRM with purchase history tags. L4: Shopify integration + Google Sheets analytics.
C
Only Layers 2 and 3 are relevant
D
All features are in Layer 4
✅ Full layer mapping: L1 (API foundation + Shopify webhooks), L2 (chatbot + inbox + bulk), L3 (CRM lifecycle), L4 (integrations + analytics). This is implementation architecture thinking.
❌ All 4 layers are relevant. L1: Meta + Shopify webhooks. L2: Chatbot + Inbox + Bulk. L3: CRM. L4: Integrations + Sheets. Map the implementation before configuring.
Question 2 of 5
Template submitted as utility: 'Your order #{{1}} has shipped! Track here. Also — 20% off your next order with code SHIP20.' Why rejected?
A
The tracking link format is wrong
B
The promotional sentence converts a utility template to a marketing template — entire template rejected as misclassified. Remove the coupon. Send it separately.
C
Order templates require a different variable format
D
The template is too short
✅ One promotional sentence = full template rejection. Remove the coupon. Keep the confirmation purely transactional. Send the discount as a separate marketing message.
❌ Promotional content in utility = rejected. The coupon converts it to marketing. Remove it, keep transactional, send coupon separately.
Question 3 of 5
AI chatbot deployed for a bank — which escalation trigger is mandatory?
A
When the user says hello
B
Any message related to account security, suspected fraud, large transaction disputes, or financial distress — AI responses to these create legal liability
C
When the user asks about interest rates
D
When the user asks for their balance
✅ Security + fraud + disputes + distress = mandatory immediate human escalation. AI handling these in banking creates both practical and legal risk.
❌ Security, fraud, disputes, financial distress = immediate escalation. These require trained professionals. AI handling them in banking creates real liability.
Question 4 of 5
Client: 8 franchise locations, wants one WhatsApp number with full history per location. Which configuration?
A
8 separate numbers, one per location
B
One number + Team Inbox with location-based routing (keyword/tag) + location tag per contact + agents assigned by location. One brand number externally, fully segmented internally.
C
8 separate WA.Expert accounts
D
One number, no segmentation — all agents see all conversations
✅ One number + routing + location tags. Customers experience one brand number. Agents work location-specific queues. Management has full visibility.
❌ One number + routing + location tags is the answer. Consistent brand externally. Location-segmented internally. Management visibility across all.
Question 5 of 5
Logistics client wants automatic 'delivery failed' WhatsApp when tracking marks 'Attempted — No Response.' Complete technical flow?
A
Manually send when you see the tracking update
B
Tracking system webhook on status change → Make.com receives payload (phone, order ID, attempt time) → Make.com calls WA.Expert POST /v1/messages with delivery_failed_options template → customer receives WhatsApp with reschedule/redirect/hub options
C
WA.Expert polls tracking system hourly
D
Daily batch export from tracking system
✅ Tracking webhook → Make.com → WA.Expert API → customer WhatsApp. Event-driven, real-time, automated. Every step mapped correctly.
❌ Webhook → Make.com → WA.Expert API is the correct flow. Event-driven at the moment of status change. Customer gets immediate notification.
–of 5
Answer all 5 questions, then check your score.
✏️ Your Task
🔒
Score 3/5 to unlock this
Complete the quiz above first. The moment you score 3 or more, this section unlocks.
🏅
🎉 Day 1 — done!
Day 2 opens on your assigned Tuesday.
📝 Today's Task
Someone in your family runs a small business. In 3–4 sentences, explain WA.Expert to them like you're actually WhatsApp-ing them right now. Your own words — not copied from the page.
Start like this: "So there's this platform I was reading about — it's basically for businesses that get too many WhatsApp messages to handle manually. It lets them..."
0 / 800
From your registration confirmation email. Can't find it?
Submitting before 11 PM IST on your assigned Saturday counts as Day 12 complete.
Week 1 · Coming Tomorrow
Day 2 — WhatsApp App vs Business APIOpens Tuesday on your assigned date.