📅 Week 1 · Monday
day-01
What is WA.Expert?.
Today you'll learn: what WA.Expert is and why businesses pay for it — explained so clearly you could teach it to your parents by tonight.
⏱ ~20 mins
📖 Read + Quiz + Submit
✅ Need 3/5 to unlock
🔒 Monday only
Week
Week 3 of 8
Day
1 of 14
Program
2-Week Program
📖 Read This First — About 8 Minutes
An e-commerce implementation without all 8 automation triggers is an incomplete implementation.
Month 2 begins. You have the technical foundations. Now you apply them industry-by-industry. Today: e-commerce — the most comprehensive WA.Expert setup type. It uses every feature, every integration point, and requires the most template approvals. Getting it right the first time requires a systematic approach.
An e-commerce WA.Expert implementation is like setting up a factory. Every machine needs to be installed, calibrated, and tested before production begins. One untested component causes a failure at the worst possible moment — when orders are live.
Pre-implementation checklist
WABA verified, number registered, all 8 templates submitted to Meta, Shopify webhook configured, Google Sheets ready, Team Inbox agents added, CRM tags defined.
Correct implementation sequence
1. Utility templates first. 2. Shopify integration tested. 3. Team Inbox live. 4. Chatbot. 5. Marketing templates. 6. Campaign calendar. Never reverse this order.
Testing protocol
Full end-to-end test: complete checkout, verify all 5 operational messages fire. Test Team Inbox routing. Test chatbot fallback. Test cart abandonment. Document each result.
Success metrics
Week 1: delivery rate >95%, zero template errors. Month 1: cart recovery 8–15%, COD confirmation >85%. Monthly: campaign ROI vs benchmark.
🔑 The implementation guarantee: Any e-commerce client with all 8 triggers live, templates pre-approved, and integration tested will see measurable revenue impact within 30 days. The system is proven — implementation quality is the variable.
Read the reference page below before taking the quiz.
Read: D2C WhatsApp Playbookwa.expert/pages/whatsapp-d2c-playbook.html · D2C implementation · ~6 mins
→
🧠 Quiz — 5 Questions
Day 1 Quiz
Score 3 or more to unlock your submission. Retry as many times as you want — every wrong answer tells you why.
5 questions
Need 3/5
Unlimited tries
Instant feedback
Question 1 of 5
Correct implementation sequence for a new e-commerce client?
✅ Operational first, marketing second. Utility templates handle customer orders — if these fail, trust collapses immediately. Marketing can wait.
❌ Utility templates first. Operational components must work before marketing is added. A failed order confirmation on Day 1 destroys the client relationship.
Question 2 of 5
Why must all templates be approved BEFORE go-live?
✅ Pre-approval is non-negotiable. Submit at least 5 business days before go-live. Templates in review during live operations = missed automations.
❌ Pre-approval mandatory. Templates in review during live orders = missed messages. No exceptions.
Question 3 of 5
D2C brand's cart abandonment WhatsApp has 4% recovery. Industry benchmark is 12%. Most likely causes?
✅ Timing + personalisation + copy are the three recovery rate levers. Audit each systematically.
❌ Three levers: timing, personalisation, copy. 4% vs 12% means one or more is wrong. Audit systematically.
Question 4 of 5
What to monitor daily for the first 7 days after go-live?
✅ All 5 monitoring points daily for 7 days. Issues caught in week 1 are fixable before they become patterns.
❌ All 5 are critical: delivery rate, template rejections, webhook errors, inbox SLA, early recovery. First week = catch issues before they become patterns.
Question 5 of 5
Client wants to add a 'Back in Stock' WhatsApp notification when a product restocks. Implementation process?
✅ Template → submit for approval → configure inventory webhook → test → go live. Same process for every new automation.
❌ Always: write template → check guidelines → submit → configure trigger → test → go live. Same process for every new automation.
–of 5
Answer all 5 questions, then check your score.
✏️ Your Task
Score 3/5 to unlock this
Complete the quiz above first. The moment you score 3 or more, this section unlocks.
🎉 Day 1 — done!
Day 2 opens on your assigned Tuesday.
📝 Today's Task
Someone in your family runs a small business. In 3–4 sentences, explain WA.Expert to them like you're actually WhatsApp-ing them right now. Your own words — not copied from the page.
Start like this: "So there's this platform I was reading about — it's basically for businesses that get too many WhatsApp messages to handle manually. It lets them..."
0 / 800
From your registration confirmation email. Can't find it?
Submitting before 11 PM IST on your assigned Monday counts as Day 13 complete.