Day 1 is assigned to a specific date by the WSP team based on your batch start date.
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📅 Week 1 · Monday
day-01
What is WA.Expert?.
Today you'll learn: what WA.Expert is and why businesses pay for it — explained so clearly you could teach it to your parents by tonight.
⏱ ~20 mins
📖 Read + Quiz + Submit
✅ Need 3/5 to unlock
🔒 Tuesday only
Week
Week 3 of 8
Day
1 of 14
Program
2-Week Program
📖 Read This First — About 8 Minutes
Real estate is where WA.Expert implementation has the highest financial stakes and the most complex CRM.
Real estate implementations require the most sophisticated CRM design of any industry. Property sales cycles run 6–18 months and every contact must be managed carefully across that entire window. A poorly designed real estate CRM becomes unusable within 3 months. Today you design the complete implementation.
💧
The expensive leak: Developer spends ₹5L/month on ads, generates 300 enquiries. Manual WhatsApp follow-up means 40% don't get a same-day response. That's 120 leads lost free of charge. Spending ₹5L to acquire leads, then losing them for free in the follow-up.
🤖
Lead qualification chatbot
Instant response to every enquiry: project interest, budget brackets, timeline, ready-to-move preference. 300 raw enquiries → 80 qualified leads the sales team actually works.
📅
Site visit booking via Flows
Qualified lead → WhatsApp Flow for site visit scheduling → auto-confirmation → 24hr reminder → post-visit feedback Flow. 4 touchpoints, all automated.
📣
New launch bulk campaigns
Developer has 10,000 past enquiry contacts. New project → targeted WhatsApp campaign → immediate registrations from warm leads. Higher ROI than cold ads.
🗂
CRM for long sales cycles
6–18 month cycles. CRM tags every stage. Every follow-up starts with full context — not "what were you interested in again?"
🔑 CRM principle: Every contact must always have a defined next action and a next action date. A lead with no next action is a lead being lost. The CRM must make "no next action" impossible.
💡
Read the reference page below before taking the quiz.
A real estate chatbot scores a lead 2/5. What should happen?
A
Escalate to sales agent immediately
B
Tag as Low-Score-Lead, add to bulk campaign list for project updates, schedule quarterly re-engagement. Do not use sales agent time on unqualified leads.
C
Delete from CRM
D
Send a rejection message
✅ Nurture track for low-score leads. Automated bulk campaigns keep them warm. Sales team capacity preserved for qualified leads only.
❌ Nurture track is correct. Low-score leads → long-term bulk campaigns + re-qualification trigger if they engage. Sales team capacity is too valuable to waste on unqualified leads.
Question 2 of 5
Prospect visited a site 3 weeks ago, no response to follow-up. Automated sequence?
A
Nothing — wait for them to contact you
B
Day 22: social proof message (units sold). Day 29: deadline message (launch pricing closing). Day 36: move to Dormant-60 if still no response.
C
Remove from CRM
D
Send daily messages
✅ Value-based nurture + deadline + graceful exit. Social proof + urgency + defined exit point. Professional sales nurturing without pressure.
❌ Value-based sequence + deadline + exit point. Not pushy, not silent. This is professional nurturing with a defined ending.
Question 3 of 5
For a project launch, why is a 5-message sequence over 7 days more effective than a single launch-day message?
A
More messages always equals more awareness
B
Different buyers engage at different stages — pre-launch registration captures early birds, launch-day reaches committed buyers, post-launch follows up fence-sitters. One message misses most of the funnel.
C
Meta requires 5 messages per campaign
D
One message always outperforms for deliverability
✅ Multi-stage sequences map to the buyer journey. Early birds, launch-day buyers, and fence-sitters are different people needing different messages at different times.
❌ Different buyers engage at different stages. Pre-launch = early birds. Launch day = committed. Post-launch = fence-sitters. One message serves one group only.
Question 4 of 5
What makes real estate CRM design more complex than retail CRM design?
A
Real estate contacts have more data fields
B
The 6–18 month sales cycle means contacts must be managed across far more stages, with more touchpoints and more complex re-qualification triggers than a retail cycle of hours or days.
C
Real estate clients are harder to communicate with
D
Real estate needs more templates
✅ Sales cycle length drives complexity. 18 months across 7 stages vs hours for retail. Fundamentally different architecture and maintenance requirements.
❌ Sales cycle length creates complexity. 6–18 months across 7 stages vs a few days for retail. Every stage needs defined tags, SLAs, automated messages, and re-qualification conditions.
Question 5 of 5
Database of 15,000 past enquiries (3 years, never converted). How to use for a new project launch?
A
Send same message to all 15,000
B
Segment by project type interest, budget bracket, last contact date. Exclude opted-out and very old contacts. Send pre-launch interest registration Flow to highest-relevance segments first.
C
The database is too old to be useful
D
Contact each individually first
✅ Segmented send from aged database. Relevance filtering + exclusion logic + Flow for highest-intent segments. Turns neglected database into genuine asset.
❌ Segmentation + exclusion + Flow is the answer. Filter by relevance, exclude irrelevant, lead with pre-launch registration for most interested segments.
–of 5
Answer all 5 questions, then check your score.
✏️ Your Task
🔒
Score 3/5 to unlock this
Complete the quiz above first. The moment you score 3 or more, this section unlocks.
🏅
🎉 Day 1 — done!
Day 2 opens on your assigned Tuesday.
📝 Today's Task
Someone in your family runs a small business. In 3–4 sentences, explain WA.Expert to them like you're actually WhatsApp-ing them right now. Your own words — not copied from the page.
Start like this: "So there's this platform I was reading about — it's basically for businesses that get too many WhatsApp messages to handle manually. It lets them..."
0 / 800
From your registration confirmation email. Can't find it?
Submitting before 11 PM IST on your assigned Tuesday counts as Day 14 complete.
Week 1 · Coming Tomorrow
Day 2 — WhatsApp App vs Business APIOpens Tuesday on your assigned date.