Day 1 is assigned to a specific date by the WSP team based on your batch start date.
📅 Check your confirmation email for your full task schedule.
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📅 Week 1 · Monday
day-01
What is WA.Expert?.
Today you'll learn: what WA.Expert is and why businesses pay for it — explained so clearly you could teach it to your parents by tonight.
⏱ ~20 mins
📖 Read + Quiz + Submit
✅ Need 3/5 to unlock
🔒 Monday only
Week
Week 8 of 8
Day
1 of 14
Program
2-Week Program
📖 Read This First — About 8 Minutes
The best in-app ordering experience keeps the customer in WhatsApp from browsing to order confirmation.
Day 43 — Month 2, Week 8. You are in the advanced phase of the 2-Month Expert Program. Today: Catalogue + Order Flow — Full Design.
You now have the full technical and implementation foundation from Days 1–28. The remaining days build the advanced expert capabilities — the skills that differentiate a junior implementer from a senior consultant.
🔬
Expert-level work is about depth within a domain, not breadth across domains. Anyone can configure a Team Inbox. An expert configures it correctly the first time, anticipates the edge cases, and knows how to fix it when something breaks six months later. That depth is what today builds.
Read the reference page below, then apply your expert-level knowledge to the quiz and the day's task. The tasks at this stage are real deliverables — not practice exercises.
🔑 Expert standard: Every task submission from Day 29 onwards should be something you could show to a client or employer as evidence of your capability. Not a draft — a deliverable.
💡
Read the reference page below before taking the quiz.
A food delivery business wants to let WhatsApp customers view the menu, select items, and place an order. What is the complete WA.Expert implementation?
A
Send a menu PDF when customers ask
B
WhatsApp catalogue for menu items + WhatsApp Flow for cart and customisation (size, add-ons, special instructions) + chatbot to confirm order details + utility template for order confirmation + webhook to kitchen management system
C
Just a chatbot with text menu options
D
Direct all customers to the restaurant website
✅ Catalogue + Flow + chatbot + confirmation + webhook = complete in-WhatsApp ordering. The customer never leaves WhatsApp and the order arrives in the kitchen system automatically.
❌ Catalogue + Flow + chatbot + confirmation + webhook to kitchen system = complete implementation. Full ordering experience without leaving WhatsApp.
Question 2 of 5
A jewellery store's WhatsApp catalogue has 200 products. Only 15% of catalogue viewers convert to a conversation. How to improve?
A
Add more products to the catalogue
B
Add a chatbot trigger for catalogue viewers: after viewing 3+ products, send 'I noticed you were looking at our [category] pieces — can I help you find the perfect one?' Personalised engagement at the moment of browsing converts significantly better.
C
Remove slow-moving products from the catalogue
D
Lower all prices in the catalogue
✅ Chatbot engagement trigger during browsing. Personalised assistance at the moment of high interest converts far better than waiting for the customer to initiate.
❌ Trigger chatbot engagement during browsing. 'I noticed you were looking at...' at the right moment converts significantly better than passive catalogue browsing.
Question 3 of 5
What is the correct way to handle out-of-stock products in a WhatsApp catalogue?
A
Leave them visible with current pricing
B
Remove from active catalogue immediately to prevent order disappointment, OR mark as 'Notify when available' with a Flow that captures interest and auto-notifies when restocked — depending on how frequently the product restocks
C
Add a text note saying 'out of stock' in the description
D
Keep them visible to show product range
✅ Remove OR notify-on-restock, depending on restock frequency. Showing out-of-stock products without clear indication leads to order disappointment and poor experience.
❌ Remove if rarely restocked. Notify-on-restock Flow if it restocks regularly. Never silently show unavailable products.
Question 4 of 5
How does a WhatsApp catalogue order integrate with inventory management?
A
Manual inventory update after each WhatsApp order
B
WhatsApp order completed → webhook fires to inventory management system → inventory decremented → if below threshold, reorder trigger fires or product marked out-of-stock in catalogue automatically
C
The catalogue tracks inventory internally
D
Inventory management is separate from WhatsApp
✅ Webhook to inventory system = automatic decrement + reorder trigger + catalogue status update. Full inventory integration closes the loop without manual intervention.
❌ Webhook → inventory decrement → reorder trigger → catalogue status update. Full loop, no manual intervention.
Question 5 of 5
A business sells custom products that require consultation before pricing (e.g. custom jewellery, tailoring). Should they use a WhatsApp catalogue?
A
No — catalogues are only for standard-priced products
B
Yes, but as a portfolio/inspiration catalogue with prices hidden or listed as 'Price on consultation' — the catalogue drives enquiries, and the chatbot or agent handles the custom quoting conversation
C
Custom products cannot be listed on WhatsApp at all
D
Only if all variations are pre-priced
✅ Catalogue as portfolio for custom products — drives enquiries, sets expectations, showcases quality. The consultation and quoting happen in the conversation, not the catalogue.
❌ Portfolio catalogue drives enquiries. Custom pricing happens in the conversation. Catalogue = inspiration + enquiry driver for custom businesses.
–of 5
Answer all 5 questions, then check your score.
✏️ Your Task
🔒
Score 3/5 to unlock this
Complete the quiz above first. The moment you score 3 or more, this section unlocks.
🏅
🎉 Day 1 — done!
Day 2 opens on your assigned Tuesday.
📝 Today's Task
Someone in your family runs a small business. In 3–4 sentences, explain WA.Expert to them like you're actually WhatsApp-ing them right now. Your own words — not copied from the page.
Start like this: "So there's this platform I was reading about — it's basically for businesses that get too many WhatsApp messages to handle manually. It lets them..."
0 / 800
From your registration confirmation email. Can't find it?
Submitting before 11 PM IST on your assigned Monday counts as Day 43 complete.
Week 1 · Coming Tomorrow
Day 2 — WhatsApp App vs Business APIOpens Tuesday on your assigned date.