Day 1 is assigned to a specific date by the WSP team based on your batch start date.
📅 Check your confirmation email for your full task schedule.
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📅 Week 1 · Monday
day-01
What is WA.Expert?.
Today you'll learn: what WA.Expert is and why businesses pay for it — explained so clearly you could teach it to your parents by tonight.
⏱ ~20 mins
📖 Read + Quiz + Submit
✅ Need 3/5 to unlock
🔒 Tuesday only
Week
Week 7 of 8
Day
1 of 14
Program
2-Week Program
📖 Read This First — About 8 Minutes
A qualification system preserves sales team capacity for the leads most likely to convert.
Day 38 — Month 2, Week 7. You are in the advanced phase of the 2-Month Expert Program. Today: Lead Qualification System Design.
You now have the full technical and implementation foundation from Days 1–28. The remaining days build the advanced expert capabilities — the skills that differentiate a junior implementer from a senior consultant.
🔬
Expert-level work is about depth within a domain, not breadth across domains. Anyone can configure a Team Inbox. An expert configures it correctly the first time, anticipates the edge cases, and knows how to fix it when something breaks six months later. That depth is what today builds.
Read the reference page below, then apply your expert-level knowledge to the quiz and the day's task. The tasks at this stage are real deliverables — not practice exercises.
🔑 Expert standard: Every task submission from Day 29 onwards should be something you could show to a client or employer as evidence of your capability. Not a draft — a deliverable.
💡
Read the reference page below before taking the quiz.
What is the 'BANT' framework and how does it apply to WhatsApp lead qualification?
A
A Meta API authentication method
B
Budget, Authority, Need, Timeline — four qualification criteria. A WhatsApp chatbot can collect all four through conversational questions, scoring the lead and routing only BANT-qualified leads to the sales team
C
A type of WhatsApp message format
D
A campaign performance metric
✅ BANT in WhatsApp: chatbot asks about budget range, decision-making authority, specific need, and timeline. Score = qualification level. Only qualified leads reach the sales team.
❌ BANT = Budget + Authority + Need + Timeline. WhatsApp chatbot can collect all four conversationally and score automatically.
Question 2 of 5
A B2B software company gets 500 WhatsApp enquiries monthly. Only 50 are worth the sales team's time. How should qualification be designed?
A
Have the sales team manually qualify all 500
B
Chatbot qualification flow: company size, current tool used, specific pain point, timeline, budget range. Score 0–5. Threshold of 3+ routes to sales team. Below threshold: add to nurture sequence. Sales team sees only 50–80 qualified leads.
C
Ignore all enquiries under a certain company size
D
Have junior staff pre-qualify and escalate
✅ Automated BANT scoring via chatbot. Clear threshold for human escalation. Nurture sequence for below-threshold. Sales team capacity preserved for genuinely qualified opportunities.
❌ Automated scoring via chatbot + clear threshold + nurture for below-threshold. Sales team sees only what's worth their time.
Question 3 of 5
What happens to leads that don't meet the qualification threshold?
A
Delete them from CRM
B
Add to a structured nurture sequence — regular relevant content, case studies, product updates — to build awareness until they're ready to qualify. Many below-threshold leads today become above-threshold leads in 3–6 months.
C
Forward to a junior sales team member to work
D
Send a rejection message
✅ Below-threshold leads are future opportunities. Structured nurture keeps them warm without using sales team time. Many will self-qualify over time.
❌ Nurture sequence for below-threshold. Regular relevant content keeps them warm. Many become qualified in 3–6 months without sales team effort.
Question 4 of 5
What data from a lead qualification chatbot should flow into the WA.Expert CRM?
A
Phone number only
B
All qualification data: company name, role/authority, specific pain point, current tool, budget range, timeline, qualification score, source — as tags and notes so the sales team has full context when they make contact
C
Only the qualification score
D
Only the contact's name
✅ Full qualification data as CRM tags and notes. When the sales agent opens the contact, they already know budget, pain, timeline, and authority. The first call starts informed.
❌ All qualification data into CRM as tags and notes. Sales agent should never have to ask questions the chatbot already answered.
Question 5 of 5
How should a real estate lead qualification chatbot handle a prospect who refuses to share their budget?
A
End the conversation immediately
B
Offer a range: 'Are you looking in the ₹50L–75L range, ₹75L–1Cr, or 1Cr+?' — multiple choice is less intrusive than an open question. If they still decline, tag as 'Budget-Unconfirmed' and route to sales team with a note to handle budget conversation in person.
C
Assume they have the highest budget
D
Remove them from the CRM
✅ Multiple choice ranges feel less intrusive than an open question. If still declined, tag and note — the sales team can handle the budget conversation more naturally in a real conversation.
❌ Range options feel less intrusive. If still declined, tag Budget-Unconfirmed and let the sales team handle it in person. Don't block the lead.
–of 5
Answer all 5 questions, then check your score.
✏️ Your Task
🔒
Score 3/5 to unlock this
Complete the quiz above first. The moment you score 3 or more, this section unlocks.
🏅
🎉 Day 1 — done!
Day 2 opens on your assigned Tuesday.
📝 Today's Task
Someone in your family runs a small business. In 3–4 sentences, explain WA.Expert to them like you're actually WhatsApp-ing them right now. Your own words — not copied from the page.
Start like this: "So there's this platform I was reading about — it's basically for businesses that get too many WhatsApp messages to handle manually. It lets them..."
0 / 800
From your registration confirmation email. Can't find it?
Submitting before 11 PM IST on your assigned Tuesday counts as Day 38 complete.
Week 1 · Coming Tomorrow
Day 2 — WhatsApp App vs Business APIOpens Tuesday on your assigned date.