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Feature
Every system your business uses is siloed. WhatsApp is just another one.

Connect WhatsApp to
everything you already use.

REST API, webhooks, and native integrations with Shopify, Razorpay, HubSpot, Zoho, Google Sheets, and 40+ more. When something happens in your system, WhatsApp fires automatically.

“We connected WA.Expert to our lab system in 3 hours. Reports now reach patients in under 60 seconds — automatically.”
— Diagnostic lab, Chennai
Chat with us on WhatsApp Book a Demo

Full REST API Access

Send messages, manage contacts, create templates, and trigger bot flows via API. Comprehensive Postman documentation included.

Webhook Event Streams

Receive real-time events for every inbound message, delivery status, read receipt, and button click, to any endpoint you choose.

Programmatic Bulk Campaigns

Schedule and send bulk WhatsApp campaigns programmatically via API. Integrate with your existing marketing stack or data pipelines.

Template Management API

Create, submit, and manage WhatsApp message templates via API. Automate your content ops workflow entirely.

How It Works

Wire WhatsApp into the systems you already run

The dashboard covers most teams. Developers who want WhatsApp to react to their own systems use the API. Here is the shape of working with it.

1
Authenticate and send. A REST call sends a message, fires a template, or triggers a bot flow. The Postman collection gives you working examples for every endpoint, so your first successful call takes minutes, not an afternoon of guessing.
2
Listen for what happens next. Webhooks push events to your server in real time. An inbound message, a delivery receipt, a read receipt, a button tap, your system hears about each one the moment it occurs.
3
React automatically. Order shipped in your system, send a tracking message. Payment received, send a receipt. Form submitted on your site, start a WhatsApp flow. The API is how your existing software starts talking on WhatsApp without anyone clicking send.
4
Manage content at scale. Create, submit, and track message templates through the API so your content operations are not bottlenecked on manual dashboard work.
5
Run campaigns from code. Schedule and trigger bulk sends programmatically, tied to events in your own stack, and pull the delivery data back into your reporting.
What The API Covers

Full access, not a cut-down version

Messaging endpoints

Send text, media, templates, and interactive messages. Trigger bot flows. Everything the dashboard can do, your code can do too.

Webhook event streams

Real-time events for inbound messages, delivery and read status, and button clicks, delivered to any endpoint you choose.

Contact management

Create, update, tag, and segment contacts from your own application, keeping your CRM and the platform in step.

Template management

Submit new templates, check approval status, and manage your library through the API instead of by hand.

Programmatic campaigns

Schedule and send bulk campaigns from code, triggered by events in your marketing stack or your own database.

Documented and testable

A complete Postman collection means you can try every call before you write a line of integration code.

Build vs Buy

You could go direct to Meta, but you would build the rest yourself

Meta's Cloud API is available to anyone willing to handle the setup, the template plumbing, the message queueing, the retry logic, and the dashboard to see what is happening. For a team whose product is something other than WhatsApp infrastructure, that is a lot of work to own forever.

The platform API gives you the programmatic control you want while the inbox, CRM, bot builder, and reporting sit ready for the parts you would rather not rebuild. You write the integration that is specific to your business and lean on the platform for everything generic.

Who Uses It

For teams with their own systems

Product and engineering teams embedding WhatsApp notifications into their own app.
E-commerce platforms firing order, shipping, and payment messages straight from their backend.
SaaS companies adding WhatsApp as a channel alongside their existing email and SMS.
Agencies building custom WhatsApp solutions for clients on top of a stable platform.
Pairs With

The API does not replace the platform, it extends it

A First Look

Sending a message, in practice

The quickest way to understand an API is to see a call. Sending a WhatsApp message comes down to a single authenticated request with the recipient and the content. A simplified example looks like this.

POST /v1/messages
Authorization: Bearer YOUR_API_KEY
Content-Type: application/json

{
  "to": "919812345678",
  "type": "template",
  "template": "order_shipped",
  "params": { "name": "Priya", "tracking": "BD4471" }
}

You authenticate with your key, name the template you already had approved, fill in the variables, and send. The webhook then tells your system when it was delivered and read. The full request and response formats, with working curl examples for every endpoint, are in the API Reference.

Read the API Reference → Postman collection guide
BSP Or Direct

Going through a provider versus Meta's Cloud API

Developers weighing their options usually compare building on Meta's Cloud API directly against working through a Business Solution Provider. Both reach the same WhatsApp network. The difference is how much you build yourself.

  Through a Provider Meta Cloud API Direct
Inbox, CRM, botsReady to useYou build them
Setup and onboardingGuided, often same daySelf-managed
Message ratesMeta's rates, no markup hereMeta's rates
Best forTeams who want to ship fastTeams building deep custom infra

WA.Expert is a provider that still gives you full API access, so you get the programmatic control of direct integration without rebuilding the inbox, CRM, and reporting that surround it.

FAQ

WhatsApp API questions, answered

Which plan includes API access?
+
Full developer API access is included in the Complete plan at ₹599 a month, with a generous monthly API call allowance under a fair use policy. The pricing page shows the monthly API call limits for each plan so you can match a tier to your expected volume.
Is there documentation and a way to test calls?
+
Yes. There is a complete Postman collection with working examples for every endpoint, so you can try each call and see the response before building your integration. This is usually the fastest way to get familiar with the API.
What can webhooks notify me about?
+
Webhooks push real-time events to your server for inbound messages, delivery status, read receipts, and button clicks. Your system can react to each event the moment it happens, which is what makes automated, event-driven messaging possible.
How is this different from using Meta's Cloud API directly?
+
Going direct means building and maintaining the inbox, CRM, template handling, queueing, and reporting yourself. The platform API gives you programmatic control while those pieces are already built, so you only write the part that is specific to your business.
Can I manage message templates through the API?
+
Yes. You can create templates, submit them for approval, check their status, and manage your library entirely through the API, which is useful when your content operations move faster than manual dashboard work allows.
Are there rate limits on API calls?
+
The Complete plan includes a monthly API call allowance under a fair use policy with a high ceiling. If you need more, additional API actions are available as an add-on. The pricing page lists the allowances and add-on rates.

See API & Webhooks in action.

3-day free trial, no credit card. And if you ever get stuck, we are the only platform in India that answers you live on WhatsApp.

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What businesses say

Representative of results our customers see.

★★★★★

"Connected to our LIS in 3 hours. Lab reports reach patients in under 60 seconds now. API docs were clear"

Tech lead
Diagnostic lab, Chennai
★★★★★

"We integrated with our CRM via webhooks. Every WhatsApp conversation automatically creates or updates a lead"

Dev team
B2B SaaS, Hyderabad
★★★★★

"The webhook is reliable. We've been running automated order updates for 8 months with zero failures"

Varun, CTO
E-commerce startup, Bangalore
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