Not testimonials. Full case studies showing the problem, the solution, and the measurable outcome.
The problem: FitFuel was running a Shopify store with significant daily traffic but losing 70% of carts at checkout. Their email recovery sequence had a 14% open rate. Nobody was reading it.
What we did: Connected Shopify to WA.Expert via native integration. Built a 3-message abandoned cart WhatsApp sequence — message 1 at 1 hour (reminder), message 2 at 24 hours (social proof + urgency), message 3 at 72 hours (10% discount). All personalised with exact product names and images.
The result: WhatsApp cart recovery messages achieved a 76% open rate and 23% recovery rate — compared to 14% open and 4% recovery on email. ₹3.2L recovered in the first 30 days with zero human involvement.
The problem: Property launch campaigns on email and SMS were generating minimal response. The team had a database of 8,000 past inquiries but no effective way to reach them with new launch details at scale.
What we did: Migrated the contact database into WA.Expert CRM, segmented by property type interest and budget range. Built a launch campaign with a WhatsApp template carrying property images, highlights, and a one-tap inquiry button. Scheduled for 10am Saturday.
The result: 83% delivery rate, 71% read rate, 340 inbound inquiries within 48 hours. The bot qualified each inquiry by budget and timeline and routed hot leads directly to agents — who focused only on closing, not chasing.
The problem: BrightPath received 60–80 admission inquiries per day on WhatsApp. A 2-person admissions team was manually answering each one — same questions, all day, every day. Weekend inquiries sat unanswered until Monday.
What we did: Built a comprehensive admissions chatbot covering every common inquiry — courses, fees, eligibility, batch timings, scholarship criteria, campus location. Integrated with their Google Sheet to capture leads automatically. Weekend and after-hours inquiries answered instantly.
The result: 80% of all inquiries now handled by the bot without human involvement. The admissions team focuses only on warm leads who have already received all basic information. Inquiry-to-enrollment conversion tripled in the first term.
The problem: CityClinic was experiencing a 28% appointment no-show rate, costing significant revenue and disrupting doctor schedules. Reminder calls were made manually by front desk staff — time-consuming and inconsistent.
What we did: Built an automated reminder sequence — WhatsApp message 24 hours before appointment and again 1 hour before. Each message included doctor name, time, location, and a one-tap reschedule option. Cancellations automatically freed up slots for other patients.
The result: No-show rate dropped from 28% to 17% within 6 weeks. Front desk saved approximately 2 hours per day previously spent on reminder calls. Patient satisfaction scores improved due to the proactive, professional communication.
Free trial. No credit card. Results like these start in 24 hours.