WhatsApp API for E-commerce & D2C

Stop losing Shopify orders to WhatsApp silence.

Your customers want order updates, delivery alerts, and abandoned cart nudges on WhatsApp. Give them that, and watch revenue recover itself.

98%

WhatsApp open rate

2.5B

Active WhatsApp users

24hr

To go live on WA.Expert

60%

Average CTR on WhatsApp

The Problem

Where E-commerce & D2C businesses lose on WhatsApp.

Abandoned carts that nobody follows up on

A problem every E-commerce & D2C business faces, and most just accept as normal.

Order confirmations still going to spam-prone email

Manual processes that drain your team's time and kill your response rate.

No way to re-engage customers post-purchase

Visibility gaps that cost you customers you didn't even know you were losing.

Use Cases

Not generic templates. Purpose-built workflows for how your industry actually operates.

Auto-trigger a WhatsApp message when a cart is abandoned. Personalised with the exact product. Recovers 15–30% of lost revenue automatically.

Shopify-connected order confirmations, dispatch alerts, and delivery updates sent via WhatsApp the moment they happen.

Automated review requests, reorder reminders, and loyalty offers sent at the right time, not blasted randomly.

Customers browse your full catalogue inside WhatsApp. No app download. No website redirect. Select and inquire in one tap.

Reduce COD returns by confirming orders via WhatsApp. Offer a discount to switch to prepaid at the same moment.

Launch seasonal sales to your full customer list. Re-target only those who didn't open. Double your campaign efficiency.