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Home › Integrations › Connect Cashfree to WhatsApp
WhatsApp API · Cashfree Integration · WA.Expert

💰 Connect Cashfree to WhatsApp
Connect Cashfree to WhatsApp API

Cashfree is one of India's largest payment gateways, used for payout automation, subscription billing, and high-volume D2C checkout. Connecting Cashfree to WA.Expert enables WhatsApp payment confirmations, payout alerts, failed payment recovery, and dynamic payment link delivery — covering both inbound and outbound payment flows.

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What you can automate

What this integration enables

✅ Payment confirmation

Cashfree payment.success → instant WhatsApp receipt with amount, order details, and transaction reference.

💸 Payout confirmation

Cashfree payout (vendor/partner payment) → WhatsApp confirmation to recipient. Replaces bank transfer email notifications.

❌ Payment failure recovery

payment.failed → WhatsApp with fresh Cashfree payment link. Recovers 20–35% of failed checkout attempts.

📋 Subscription billing alerts

Cashfree subscription charge → WhatsApp receipt. Subscription failed → WhatsApp with payment update link.

🏦 Settlement notifications

Daily settlement credited → WhatsApp summary to finance team. Revenue reporting automation.

🔗 Dynamic payment links

WA.Expert + Cashfree API: generate unique payment link per customer, embed in WhatsApp template URL button.

Setup guide

How to connect Cashfree to WA.Expert

// WA.Expert: send Cashfree payment link template { "to": "919820XXXXXX", "template_name": "payment_request", "variables": ["Priya", "₹2,499"], "buttons": [{ "type": "url", "text": "💳 Pay Now", "url": "https://payments.cashfree.com/forms/inv-4821" }] }
FAQ

Common questions

What makes Cashfree different from Razorpay for WhatsApp integration?
Both integrate with WA.Expert via webhooks in the same way. Cashfree has stronger payout API capabilities — better for marketplaces and platforms paying out to multiple parties. Razorpay has a broader financial product ecosystem (loans, current account, payroll). For simple payment confirmation, either works equally well with WA.Expert.
How do I handle Cashfree subscription billing via WhatsApp?
Cashfree fires webhook events for SUBSCRIPTION_PAYMENT_SUCCESS, SUBSCRIPTION_PAYMENT_FAILED, and SUBSCRIPTION_CANCELLED. Map each to a WA.Expert template: success → receipt, failed → update payment method link, cancelled → win-back offer. Complete subscription lifecycle communication via WhatsApp.
Can I generate personalised Cashfree payment links automatically?
Yes — use Cashfree's Payment Links API (POST /pg/links) to generate a unique link per customer with their specific amount and description. WA.Expert sends this as a URL button in the WhatsApp template. The customer gets a personalised payment page pre-filled with their order details.

Razorpay WhatsApp Integration

Razorpay webhook — India's most popular payment gateway.

Read →

WhatsApp Flows for Payment Collection

Collect payments inside WhatsApp Flows — Cashfree + UPI.

Read →

UPI Payment Collection Guide

All UPI methods via WhatsApp — GPay, PhonePe, BHIM.

Read →

Connect Cashfree to WhatsApp via WA.Expert

Payment confirmations, payout alerts, failure recovery — both inbound and outbound payment flows automated.

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