Yellow.ai is a large global conversational AI platform for enterprise customer experience, spanning many channels including WhatsApp, priced individually for each customer through a sales process.
Figures reflect Yellow.ai's publicly available 2026 pricing and positioning where published. Providers change rates and plans often, so check their live page before you decide.
Yellow.ai is a serious, well-funded conversational AI platform built for large enterprises running customer experience across voice, chat, WhatsApp and more, often deployed by global brands with dedicated CX teams. Its own pricing page describes plans as tailored to your business, which is a polite way of saying there is no number until you talk to sales.
That is the right process for the enterprise deals it is built to close, and the wrong one for a small Indian business that wants WhatsApp automation live this week. An implementation of this scale typically means a multi-week or multi-month project with an assigned team, not a signup form.
WA.Expert covers the same underlying need, automated conversations on WhatsApp, at a fraction of the scope and a fraction of the process: ₹599 a month, published, self-serve, live the same day. If you are running a global multi-channel CX operation, Yellow.ai's breadth may be worth the enterprise process. If WhatsApp is the channel that matters, WA.Expert gets you there without it.
Setup takes minutes. And if you ever get stuck, we are the only platform in India that answers you live on WhatsApp.