Donor retention: 3.4× better.
With one impact update a month.

Automated impact updates to donors, volunteer coordination via WhatsApp broadcast, beneficiary programme updates, fundraising campaigns, and event announcements — all from one platform at ₹599/month.

“Our donor retention rate tripled after we started sending monthly WhatsApp impact updates with photos and stories. People who give want to know it made a difference. WhatsApp made that conversation easy.”

— Education NGO, Rajasthan — 1,200 donors

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3.4×

Better donor retention

1,200

Donors on one platform

80%

Open rate on updates

₹599/mo

Entire platform cost

What WA.Expert does for you

The automations that run in the background while you focus on the work.

Donor Impact Updates

Monthly WhatsApp with photos, stories, and impact numbers. Donors feel connected.

Fundraising Campaigns

Campaign-specific messages to segmented donor lists with payment links.

Volunteer Coordination

Broadcast to volunteer lists with event details, location, and role assignments.

Beneficiary Updates

Programme updates to beneficiary families via WhatsApp — in their language.

Event Announcements

Webinars, field visits, and fundraising events announced to your full network.

Donation Confirmation

Automatic thank-you message with tax receipt link after every donation.

— Education NGO, Rajasthan — 1,200 donors

Frequently asked questions

Is WhatsApp suitable for donor communication?

Yes. WhatsApp is the most-used communication app in India across all demographics. Donors are already on WhatsApp — meeting them there is more effective than email.

What about 80G receipts?

WA.Expert can send automatic thank-you messages with a PDF link for 80G receipts immediately after a donation via Razorpay or PhonePe.

Can we communicate in regional languages?

Yes. WA.Expert supports multi-language bots and campaigns. Send beneficiary updates in the local language, donor communications in English or Hindi.

Does this work for small NGOs with limited budgets?

Yes. At ₹599/month for the full platform, WA.Expert is accessible even for small NGOs. There is also a free Starter plan for organisations just beginning their WhatsApp journey.