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Home › Learn › 🏫 WhatsApp for Schools
WhatsApp Business API · Schools & Educational Institutions India · WA.Expert
Parents miss circulars. Fee reminders go ignored. Events are announced on a noticeboard nobody reads.

Every parent reached instantly.
Fee collection: 94%.

Instant WhatsApp circulars to all parents, fee reminders with online payment links, attendance alerts, and a parent query bot — replacing 500 individual phone calls a month.

“Fee collection went from 71% to 94% after we added the WhatsApp reminder with a payment link. Parents said they preferred it to calls. Our admin team is half the size it was.”
— CBSE school, Hyderabad — 1,200 students
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Use cases

How this industry uses WhatsApp

💰 Fee payment reminders

Day -7, Day -3, Day -1 before fee due date: personalised reminder to parent with student name, amount, payment link. Schools using automated fee reminders collect 85–90% of fees on time vs 65% without automation.

📝 Exam schedule & results

Timetable released → auto-send PDF download link to all parents. Results day → individual results sent to each parent (student name, scores, grade). No queuing at the notice board.

⚠️ Attendance alerts

When student attendance drops below 75%: auto-alert to parent with current attendance percentage and days missed. Reduces further absenteeism and protects the school's minimum attendance compliance.

📢 Event & circular notifications

Parent-teacher meetings, sports days, cultural events, school holidays, all sent via WhatsApp broadcast. Replace paper circulars and group SMS.

🎓 Admission enquiry response

New admission enquiry from website or JustDial → instant WhatsApp response with fee structure, curriculum, batch dates, and 'Book a school visit' CTA. 60-second response vs 6-hour email reply.

📋 Report card & progress

Term report card as PDF download link. 'Your child's progress report for Term 2 is ready, download here.' Parents download on their own time without visiting school.

Templates

Ready-to-use WhatsApp templates

Fee Reminder (7 days)

Dear {{parent_name}}, Friendly reminder, fee payment for {{student_name}} is due on {{due_date}}. 💰 Amount: ₹{{fee_amount}} 📚 Class: {{class_name}} Pay online → {{payment_link}}
Utility · ₹0.115/conversation

💡 Send at Day -7, Day -3, and Day -1. After due date, use a polite 'overdue' template. Schools using this sequence reduce the accounts team's fee-chasing workload by 70%.

Exam Results Notification

🎉 Results are out, {{parent_name}}! {{student_name}} — {{class_name}} 📊 Overall %: {{overall_percentage}}% 🏅 Grade: {{grade}} Detailed report card → {{report_link}}
Utility · ₹0.115/conversation

💡 Send within 30 minutes of results being uploaded to the school portal. Parents who receive results via WhatsApp are 3× more likely to review and respond than those who check via school portal.

FAQ

Common questions

Do schools need parental consent before sending WhatsApp messages?
Yes, under DPDP Act 2023, explicit consent is required before sending WhatsApp messages to or about minor students. Collect consent at admission: add a WhatsApp consent field to the admission form ('I consent to receive school communications about [student name] via WhatsApp'). For fee-related messages, a separate financial communication consent is best practice. Store consent records with date and signature.
Can schools use WhatsApp for large-scale parent broadcasts?
Yes. WA.Expert's broadcast feature sends personalised messages to all parents simultaneously. Each parent receives a message personalised with their child's name, class, and relevant details. School can segment: all parents, parents of a specific class, parents with overdue fees, or parents of students with low attendance. Requires parents to have opted in to school WhatsApp communication.
What is the best way for schools to collect fee payments via WhatsApp?
Include a direct payment link in the fee reminder template. Razorpay, InstaMojo, or your school's payment gateway. The link should pre-fill the student name and fee amount to reduce errors. After payment, send an automated Utility template receipt with the payment reference number. Schools using payment links in WhatsApp reminders see 30–40% of online fee payments initiated directly from the WhatsApp message.

WhatsApp Education Templates

Admission, fee reminder, exam schedule, results, all approved templates.

Read →

WhatsApp Fee Reminders Guide

Automated fee collection sequences, step-by-step.

Read →

WhatsApp for Coaching Institutes

Coaching-specific automation, admissions, batches, results.

Read →

Automate your school's parent communication on WA.Expert

Fee reminders, exam results, attendance alerts, and event notifications, all automated, personalised, and DPDP-compliant.

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What businesses say

Representative of results our customers see.

★★★★★

"Setup was easier than expected. Bot was live the same day"

Business owner
India
★★★★★

"Support actually responds on WhatsApp. That made the difference for us"

Founder
India
★★★★★

"599 a month for everything. Honest pricing. No hidden charges on Meta rates"

SME owner
India