Put in the messages you send a month. This shows the bill on every WA.Expert plan side by side, using Meta's published per-message rates, and models what changes on 1 October 2026.
Meta's rates are printed in full below. We add nothing to them on the Complete and Growth plans.
The free 24-hour service window ends. Service replies and in-window utility templates become billable at ₹0.115 in India, after 1,000 free per phone number a month. What it costs and what to check →
Count delivered template messages, not contacts. One template to 5,000 people is 5,000 messages.
Platform fee plus message charges. GST applies to the platform fee, not to Meta's message charges, which are drawn from your prepaid wallet.
| Plan | Platform | Messages | GST | Total / month |
|---|
India, per delivered message. On Complete and Growth you pay Meta's number with nothing added, which is why two columns are identical.
| Plan | Marketing | Utility | Authentication | Markup |
|---|---|---|---|---|
| Meta's published rate | ₹0.86 | ₹0.115 | ₹0.115 | — |
| Complete & Growth | ₹0.86 | ₹0.115 | ₹0.115 | Zero |
| Starter (free plan) | ₹0.99 | ₹0.14 | ₹0.14 | Higher rates |
| Premium & Pro | ₹0.99 | ₹0.1323 | ₹0.1323 | 15% |
Incoming messages from customers are always free, on every plan. Meta republishes its rate card roughly quarterly and bills by the recipient's country, so a customer in Germany costs many times an Indian one. For other markets see the country rate comparison.
WhatsApp moved to per-message billing in July 2025. Every delivered template is its own charge, and there is no longer a 24-hour conversation to fill up with free follow-ups.
Incoming messages are never charged, on any plan. Only what you send is billed, and only when it is delivered.
When a customer messages you first, your replies are free for 24 hours and every new customer message resets the clock. From 1 October 2026 these are billable per message at the utility rate, after 1,000 free a month per phone number.
Since July 2025 a utility template sent while the window is open costs nothing. From 1 October 2026 it is charged at the ordinary utility rate, the same as one sent after the window closes. The 1,000-message free allowance covers service replies, not these.
When a customer reaches you from a click-to-WhatsApp ad on Facebook or Instagram, everything you send, templates included, is free for 72 hours.
Charged every single time, including inside an open service window. Utility and authentication get the free-window breaks; marketing never has.
You are billed on delivery, so a message that never reaches the handset is not charged. A message delivered to someone who ignores it is.
Meta announced this change on 1 July 2026 and published the October rate card on 1 September 2026. A service message is charged at the same rate as utility and authentication in the recipient’s market, and every business phone number receives 1,000 free service messages a month. Rates move roughly quarterly, so check Meta’s current card before budgeting.
Every paid plan includes a 3-day free trial.