Connect Make to WhatsApp

Unlike Zapier, Make does not have a native WA.Expert app. Instead, add an HTTP → Make a Request module to your scenario and call the WA.Expert API directly. This works on all Make plans including the free tier and gives you full control over every parameter.

Make's Custom Webhooks are available on every plan at no extra cost. In Zapier, Webhooks by Zapier requires a paid plan. This means receiving WhatsApp reply data into a Make scenario costs nothing extra.

1 Make operation = 1 module execution. A 3-module scenario uses 3 ops per run. Zapier charges 1 task per full Zap run regardless of step count.

URL:     https://YOUR-DOMAIN.wa.expert/v1/messages
         (your WA.Expert domain from Settings)

Method:  POST

Headers:
  API-KEY: YOUR_WAEXPERT_API_KEY
  Content-Type: application/json

Body type:    Raw
Content type: JSON (application/json)

Request content:
{{
  "to":       "{{1.phone_number}}",
  "type":     "template",
  "template": {{
    "name":     "order_confirmation",
    "language": {{"code": "en"}},
    "components": [
      {{
        "type": "body",
        "parameters": [
          {{"type": "text", "text": "{{1.customer_name}}"}},
          {{"type": "text", "text": "{{1.order_id}}"}}
        ]
      }}
    ]
  }}
}}

{{1.phone_number}} = mapped from the trigger module's phone field
{{1.customer_name}} = mapped from the trigger module's name field

In WA.Expert, go to Settings → API Keys for the API key. Your domain is the subdomain of your WA.Expert account, shown in the Settings panel. Use https://YOUR-DOMAIN.wa.expert/v1/messages as the endpoint.

POST https://hook.eu2.make.com/YOUR_WEBHOOK_ID
Content-Type: application/json

Body:
{{
  "customer_name":    "{{customer_name}}",
  "customer_phone":   "{{customer_phone}}",
  "customer_message": "{{customer_message}}",
  "timestamp":        "{{timestamp}}"
}}

Make receives this and routes it through your scenario:
  Webhook -> Google Sheets (append row)
  Webhook -> HubSpot (update contact)
  Webhook -> Slack (notify team)

Modules in the scenario:

1. Typeform — Watch Responses (trigger)
   Form: Lead Enquiry
   Trigger on: new submission
   Sample data received:
     1.answers[0].text = 'Priya Sharma'  (name)
     1.answers[1].phone_number = '+919820000001'
     1.answers[2].email = 'priya@example.com'

2. HTTP — Make a Request
   URL: https://yourdomain.wa.expert/v1/messages
   Method: POST
   Headers: API-KEY: YOUR_KEY
   Body:
   {{"to": "{{1.answers[1].phone_number}}",
     "type": "template",
     "template": {{"name": "lead_confirmation",
       "language": {{"code": "en"}},
       "components": [{{"type": "body",
         "parameters": [{{"type": "text",
           "text": "{{1.answers[0].text}}"}}]
       }}]
     }}
   }}

3. Google Sheets — Add a Row (optional logging)
   Sheet: Leads
   Name: {{1.answers[0].text}}
   Phone: {{1.answers[1].phone_number}}

Total operations per run: 3 (one per module)
Free plan: handles ~333 Typeform submissions/month