Connect Zapier to WhatsApp

Search WA.Expert in the Zapier app directory. No webhooks-by-Zapier workarounds, no custom HTTP requests. Add your WA.Expert API key once and use Send WhatsApp Message as the action in any Zap.

Every time a Zap runs, it uses one Zapier task. The free plan includes 100 tasks per month. Paid plans start at around $20/month for 750 tasks. Multi-step Zaps (with Filter, Delay, or Formatter steps) require a paid plan. Webhooks by Zapier (for receiving data from WA.Expert) is also a paid feature.

The phone number field in WA.Expert's Zapier action must include the country code. If your trigger app gives you a number without it (e.g. 9820000001 instead of +919820000001), add a Zapier Formatter step before the WA.Expert action to prepend the country code.

Trigger: Typeform — New submission
  Form: Product Demo Request

Action: WA.Expert — Send WhatsApp Message
  To:         {{22. WhatsApp Number}}  <- mapped from Typeform field
  Template:   form_confirmation_v1
  Variable 1: {{1. What is your name?}}
  Variable 2: {{zap.name}}

Result:
  Customer submits the Typeform.
  Zapier detects the new submission.
  WA.Expert sends the WhatsApp confirmation within seconds.

Any Zapier trigger app can be connected to WA.Expert. If the app is in Zapier's directory, it can send a WhatsApp.

This direction uses Zapier's Catch Hook trigger (Webhooks by Zapier), which requires a paid Zapier plan. On the free plan, use WA.Expert's native integrations instead (Google Sheets, Airtable, etc.) for the same outcomes without the Zapier cost.

POST https://hooks.zapier.com/hooks/catch/YOUR_HOOK_ID/YOUR_SECRET/
Content-Type: application/json

Body:
{{
  "customer_name":    "{{customer_name}}",
  "customer_phone":   "{{customer_phone}}",
  "customer_message": "{{customer_message}}",
  "timestamp":        "{{timestamp}}"
}}

Zapier receives this and triggers the next steps in your Zap:
  -> Update HubSpot contact status
  -> Add row to Google Sheets
  -> Create Jira support ticket
  -> Send Slack notification to your team

Filter and Paths require a paid Zapier plan. Delay and Formatter are available on paid plans too. Simple two-step Zaps work on the free plan.