Set up a voice agent

Setting up a voice agent is similar to a chat agent: you create it, choose how it sounds, and give it the knowledge and instructions to help callers.

Set it up

Create a new voice agent.

Choose the model that powers its understanding and replies.

Choose the voice it speaks in.

Give it instructions and connect your data so it answers from your business knowledge.

Test the call experience before going live.

Pick a fitting voice

The voice sets the tone of every call. Choose one that matches your brand, then test a real call to hear how it lands.

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