Haptik: what it is, official video and key facts
A short, neutral overview of Haptik for anyone comparing WhatsApp platforms, with their own video and links. We link to them openly: pick what suits your business.
What is Haptik?
Haptik is an Indian enterprise conversational AI platform and an official WhatsApp partner, operated by Jio Haptik Technologies Limited.
Watch
Official video from Haptik
WA.Expert tutorial
Videos load from YouTube only when you press play.
Moving a number to WA.Expert, if you decide to
- Ask your current provider to release the number, and keep the two-factor PIN handy (reset it in Meta's WhatsApp Manager if needed).
- In WA.Expert, start Add New Channel and choose the migration path during Facebook connect.
- Authorise the move so Meta points the number at WA.Expert, then set or confirm the PIN.
- Refresh. Your templates, quality rating and messaging limit move with the number.
Full walkthrough with screenshots: Migrate an existing API number.
What to check when comparing WhatsApp platforms
- Platform fee, and whether Meta's message rates are passed through or marked up.
- How many users, numbers and contacts the plan includes, and what each extra costs.
- Which features sit in higher tiers: chatbots, Flows, API access, integrations.
- Support: hours, language, and whether you can reach a person quickly.
- Whether you can take your number with you if you leave.
Prices and plans change often, so check each provider's own pricing page. Our side-by-side page lists figures with the date we checked them: WA.Expert vs Haptik.
Questions
Is WA.Expert affiliated with Haptik?
No. Haptik is an independent company. This page is a neutral overview with links to their official site and video.
Can I move my WhatsApp number between providers?
Yes. A WhatsApp Business API number can be migrated between providers. Templates, quality rating and messaging limits move with it, and you do not need to verify your business again.