A Monday morning broadcast to your subscriber list fills slow days. Table reservations via WhatsApp, order updates, and a review sequence that builds your Google rating.
| Use case | What it does | Revenue impact |
|---|---|---|
| Table reservation bot | Customer messages → bot confirms table | Reduces no-shows by 35% |
| Takeaway order flow | Customer browses menu → places order via WhatsApp | 5-8% order value increase vs phone |
| Daily specials broadcast | Morning broadcast to opted-in customers | 22% avg order rate from specials |
| Feedback collection | Post-meal automated message → rating request | 3× more reviews vs manual ask |
| Loyalty reminders | Birthday/anniversary messages with offers | 40% redemption rate |
Commission-free direct orders are the biggest win. Zomato/Swiggy take 18-28% commission. WhatsApp orders through WA.Expert cost ₹0.10–0.72 per conversation. On ₹500 average order value, WhatsApp saves ₹90–140 per order vs aggregators.
In WA.Expert → Catalogue → Add Products. Add each dish as a product with name, description, price, and photo. Group by category: Starters, Main Course, Desserts, Beverages. Customers can browse and add items to cart.
When a customer messages "menu", your chatbot automatically shares the catalogue. Customers browse, select items, and the order details appear in your team inbox.
When customer submits catalogue order → automated confirmation message with order number, estimated time, and payment link (UPI/Razorpay). Eliminates back-and-forth phone calls.
For high-volume restaurants: use WA.Expert API to push confirmed orders to your KDS (kitchen display system) or POS. Integrates with POSist, Petpooja, and similar Indian restaurant POS systems.
2 hours after order confirmation, send automated: "How was your meal? 🍽️" with quick reply buttons: ⭐⭐⭐⭐⭐ Excellent / ⭐⭐⭐ Good / 😕 Could be better. Positive ratings link to Google Review. Negative ratings route to manager.
Note: WhatsApp catalogue is not a full POS replacement, it handles order collection. For payment, link to Razorpay or similar payment gateway. Keep WhatsApp for order communication; let your POS handle billing, inventory, and GST invoicing.
Zero commission. Full customer ownership. Set up in 2 hours with WA.Expert.
Representative of results our customers see.
"Setup was easier than expected. Bot was live the same day"
"Support actually responds on WhatsApp. That made the difference for us"
"599 a month for everything. Honest pricing. No hidden charges on Meta rates"
Not sure if WA.Expert is right for you? Message us. A real person replies in under 2 minutes. No sales pitch. Just honest answers.
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