The lead grabber asks a website visitor for a detail or two, like name and number, before the WhatsApp chat opens. Even if they do not finish the chat, you have captured the lead.
Enable the lead grabber on your widget and choose the fields to collect. When a visitor taps the button, they enter the details, which save to your CRM, and then the WhatsApp chat opens. You can follow up later even if the conversation stalls.
Ask for the minimum: a name and number is usually enough. Every extra field lowers completion.
Was this helpful? If you are stuck, message us and a real person will help, the only platform in India that answers you live on WhatsApp.
Ask us on WhatsApp