Shopify and WooCommerce are the two most common stores WA.Expert customers connect. Linking either lets you sync orders and trigger WhatsApp on events like a new order or an abandoned cart.
Send an order confirmation when a customer buys, a tracking link when you ship, and a recovery message for an abandoned cart. Shopify connects through its built-in webhooks; WooCommerce connects through its webhooks or a plugin. The order-event flows are built in the Automation Builder.
The Ecommerce and Automation Builder docs cover the exact Shopify and WooCommerce flows: new order, tracking link, and abandoned cart recovery.
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