When a tool is not in our list of ready integrations, the External API Request step bridges the gap. It lets an automation call any external API, send data out, and use the response, without writing server code.
Use it to push a new contact into a system you run, fetch an order status from your own backend, or trigger an action in any service that has an API. If you can describe the API call, the step can make it.
Store API keys in the step's header field, not in message text. They stay server-side and are never shown to the customer.
For a full walkthrough with examples, see the External API Request step guide.
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