A WhatsApp ordering bot for your kirana — customers send their list, get a confirmation and delivery time instantly, pay via UPI link, and get delivery updates automatically. No app needed.
Customers send their grocery list via WhatsApp message or select from a product menu. WA.Expert's inbox routes to the right staff member. Orders logged automatically in Google Sheets via integration.
WhatsApp Flow: order confirmed → select delivery slot (morning/evening) → confirmation sent → reminder 30 min before delivery.
'Your regular brand [Product] is back in stock.' Customers who enquired about out-of-stock items get auto-notified when it returns. Drives immediate orders.
Bill generated in your POS → auto-sent to customer via WhatsApp as PDF or itemised message. Replaces cash bill. Customers can dispute or confirm instantly.
Every Monday: 'This week's specials at [Store name].' Grocery-specific offers on frequently purchased items. Opt-in required, most loyal customers happily opt in for weekly deals.
For regular delivery customers: 'Your monthly grocery order is due, tap to confirm or edit.' Subscription customers get 20–40% higher lifetime value.
💡 Automatically trigger on order placement. Add a 'Modify Order' quick reply button, reduces calls to change orders after placement.
💡 Send Monday mornings. Keep to 3 deals maximum, more items reduce read rate. Rotate based on weekly margins and surplus stock.
Order collection, delivery confirmation, weekly deals, and restock alerts, all automated via WhatsApp.
Representative of results our customers see.
"Setup was easier than expected. Bot was live the same day"
"Support actually responds on WhatsApp. That made the difference for us"
"599 a month for everything. Honest pricing. No hidden charges on Meta rates"
Not sure if WA.Expert is right for you? Message us. A real person replies in under 2 minutes. No sales pitch. Just honest answers.
Chat with us on WhatsAppMon–Sat 9 AM–8 PM IST • Real person, not a bot • Usually replies in 2 minutes