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Home › Help & Docs › Automation Builder › Trigger an automation from a missed call
Automation Builder

Trigger an automation from a missed call

A missed call is a low-friction way for customers to raise their hand. With the missed-call webhook, a missed call to your number can trigger a WhatsApp workflow, for example sending a catalogue, a callback confirmation, or starting a bot.

Set it up

1
Create a workflow and add the missed call webhook trigger.
2
Capture the caller's number from the incoming data.
3
Add a Send Template Message step and map the number.
4
Save and enable. A missed call now triggers your WhatsApp response.
Common use

Missed-call campaigns work well for offline ads and print: print a number, the customer gives a missed call, and your bot takes over on WhatsApp.

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