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HomeHelp & DocsEcommerce › Enable the catalogue and cart
Ecommerce

Enable the catalogue and cart

The catalogue shows your products in the chat; the cart lets customers place orders. By default the cart is off, so products display but orders cannot be placed. Both are controlled in Commerce Settings.

Change the settings

1
Go to WhatsApp API and click the view icon for your number.
2
Open Business Profile and go to Commerce Settings.
3
Switch cart functionality on to allow orders, or off to show products only.
4
Save. Changes apply within a few working hours.
Display vs order

Catalogue on, cart off means a browse-only storefront. Turn the cart on when you are ready to take orders in chat.

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