Once your catalogue is live, you can send products to customers in a chat and, after they order, collect the details you need to fulfil it, like address and payment.
Send products from the catalogue into a conversation. When a customer places an order, follow up to collect their delivery address, payment, and any other details. This works through bots and automations so it can run without manual steps.
Set up a flow that triggers on a new order to ask for the address and send a payment link. See the Payments docs for collecting payment via Razorpay.
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