The reward points system lets you run a loyalty programme tied to WhatsApp. You set up stores, customers, and transactions, award points for purchases or actions, and keep customers updated on their balance over WhatsApp.
A store represents a place points are earned and spent. Customers hold a points balance. Transactions add or deduct points. Because it runs on WA.Expert, every points change can send a WhatsApp message, so customers always know where they stand.
Unlike a card in a wallet, a WhatsApp loyalty programme reaches customers where they already are, with balance updates and offers in the same chat they message you from.
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