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HomeHelp & DocsMessaging Channels › Send a bulk WhatsApp campaign
Messaging Channels

Send a bulk WhatsApp campaign

A bulk campaign sends an approved template to many contacts in one go. Good campaigns are targeted by segment and personalised with variables, then measured by the delivery report.

Send it

1
Go to Campaigns and create a WhatsApp campaign.
2
Pick the channel and an approved template.
3
Choose the audience: all contacts, a quick list, or a saved segment.
4
Map template variables to contact fields for personalisation.
5
Review and send. Track delivered, read, and failed in the report.
Protect your quality rating

Send only to people who opted in, and segment so the message is relevant. Blasting everyone invites blocks, which lowers your quality rating and your sending tier.

Clear a queue if needed

Each channel has a single messaging queue. If you send a large broadcast by mistake, you can clear the queue mid-send to save money on the unsent messages.

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