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HomeHelp & DocsTroubleshooting › Number stuck on Pending
Troubleshooting

Number stuck on Pending

If your number stays on Pending after registration, the cause is almost always a missing two-factor PIN. The number will not finish connecting until you set it.

Fix it

1
Go to Channels and click the WhatsApp icon.
2
Click Two-Factor Authentication.
3
Enter a six-digit PIN and click Register PIN. Keep it safe.
4
Refresh the page. The number should now show as connected.
If it still says Pending

Wait a few minutes and refresh again, since Meta can take a short while. If it persists, the number may still be attached to another provider, or the OTP step did not complete. See the registration guide, or message us.

Still stuck? Message us and a real person will help, the only platform in India that answers you live on WhatsApp.

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