This is different from a template being rejected before approval. Here, a template that was already approved and running gets paused mid-campaign because too many recipients marked it as spam. WhatsApp temporarily blocks the template to protect your account quality.
A rejected template never got approved in the first place, usually for policy or formatting reasons. A paused template was working fine until real recipients started reporting it — the fix is different because you cannot simply resubmit the same content.
A high spam report rate on one template usually means the content felt unexpected, overly promotional, or was sent to people who did not clearly opt in. Adjusting the wording and being more selective about your audience next time reduces the chance of it happening again.
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