The Template Store has pre-built bot flows for common use cases across multiple industries — retail, healthcare, education, real estate, fitness, and more. You can clone any template into your account with one click and then customise it, rather than building from scratch.
Templates are starting points. Always review the trigger keyword, check that any CRM field mappings match your own field names, and update the message copy to match your brand voice before enabling.
Search by use case rather than industry name. A 'lead capture' template works for real estate, education, and finance. A 'appointment booking' template works for clinics, salons, and coaching centres.
Was this helpful? If you are stuck, message us and a real person will help — the only platform that answers you live on WhatsApp.
Ask us on WhatsAppBuild a bot flow from scratch if no template fits your use case.
Read guide →Share your own bot flows as templates for clients or other accounts.
Read guide →Understand how to set the right trigger for your cloned template.
Read guide →