This flow lets customers buy event tickets, workshop seats, or any fixed-price item without leaving WhatsApp. The bot collects ticket type and quantity, calculates the total, generates a Razorpay payment link, and confirms the order when payment is received.
You need a Razorpay account connected to WA.Expert via Integrations → Payments. See the Razorpay setup guide first.
Use Razorpay's test mode and a test card to verify the full flow before going live. Check Run History after each test to confirm the payment webhook arrived and the routing worked correctly.
Was this helpful? If you are stuck, message us and a real person will help — the only platform that answers you live on WhatsApp.
Ask us on WhatsAppThis walks through a simple chatbot flow that greets a customer, offers a menu, and…
A trigger is the starting point of a flow. It decides when the bot runs. Choosing the…
Message blocks send content to the customer. They cover everything from a line of text…
The Ask a Question block collects information from the customer and stores the reply…